COVID UPDATES

TechNet Member Resources

Is your shop helping the community? Let them know by contacting local media outlets. Download the TechNet Media Relations Guidelines.

Use the TechNet Warranty Information Sheet to offer contact-less check out. Attach this information to repair orders provided to customers digitally or print on the back of repair orders to let them know about their warranty protection plan. Download now:

• 24/40 Warranty
• 36/60 Warranty

Download TechNet Cleaning Checklist. Attach to customer’s repair order to let them know the steps your shop has taken to sanitize their vehicle

Download social media graphics and copy to communicate the steps your shop is taking during this time.

Download letter template to communicate steps your shop is taking during COVID-19 to your community.

Share this MotoVisual New Safety Animation with your customers to let them know what safety precautions your shop is taking.

Training Opportunities:

The World Professional Automotive Community will deliver business and technical topics every weeknight in one-hour segments starting at 8pm EDT.

The Virtual Classroom will deliver technical topics in one-hour segments at various times each week, with a new topic every week.

What other shops are doing:

Connect with your customers on social media and make them aware of actions you are taking to maintain a safe and healthy environment

Call your customers directly for a personal touch

Disinfect your customer’s car in front of them

Provide a tote bin or shelf for parts deliveries and returns

Modify hours of operation

Suspend signatures provided or required on invoices

Decrease contact with customers by avoiding shared use items: keys, pens, tablets and other electronic devices

Remove food or beverage stations in your waiting area

Pick up and drop off services