Roadside Assistance

Program Coverage

The Roadside Assistance program is included in your membership, and is available to protect customers who spend $25 or more. It gives them peace of mind on the road and demonstrates your commitment to them. No matter where they travel in North America, they are covered 24/7 for an entire year.

For service, please have your customers contact a service provider of their choice, and submit their claim for reimbursement.

For service, your customers can contact a service provider of their choice. Customers will be required to have a credit card available for use when calling for roadside service. 

For reimbursement, your customers simply submit their receipt for vehicle service for at least $25, plus their original receipt from the roadside service provider to the TechNet Warranty Administrator. If the service provider does not provide the customer with a service receipt, have the customer complete a Reimbursement Request Form and submit it in substitution of an original receipt. The reimbursement process includes the following: 

Complete a Claim Form and submit it along with the roadside service receipt (or Reimbursement Request Form) and receipt for vehicle service via fax to 866-924-3668, or email to mechclaims@sonsio.com, or postal mail to TechNet Customer Care, P.O. Box 17659, Golden, CO 80402. 

Reimbursement will be mailed within 10 to 14 days. Customers receive up to $150 in reimbursement. They may submit claims up to two occurrences with in a 365-day period. 

Please note that complimentary Roadside Assistance is not limited to a specific repair or service. Reimbursements must be made to customers and cannot be made to Members.